Contact Us
We are committed to providing exceptional customer support to all our UK-based players. Our dedicated support team is available to assist you with account queries, payment issues, technical difficulties, and responsible gambling concerns. Please review the contact methods below to find the most suitable option for your specific needs.
Support Channels
Our customer service operates through multiple channels to ensure accessibility and convenience. Live chat provides instant assistance for urgent matters, while email support handles detailed inquiries requiring comprehensive responses. Phone support is available for complex account-related issues requiring immediate attention.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Instant |
| Email: [email protected] | 24/7 | Within 24 hours |
| Phone: 020 7946 0958 | Mon-Sun 9:00-23:00 | Immediate |
Contact Guidelines
- Provide your account username and registered email address
- Include relevant transaction references for payment queries
- Describe your issue clearly with specific details
- Attach screenshots if experiencing technical problems